Since my TEDx talk “emotions at work” 4-5 years ago, I have been writing a few articles about how emotions can have a very useful place in companies and add value to innovation strategies. What I haven’t written about yet is what I’ve been doing these past few years in organisations to enable emotionally healthy […]
Using mentoring to overcome the culture shift challenges of mergers and acquisitions.
Worldline has been one of the key customers I’ve been implementing a company-wide strategic mentoring program (you will spot me here and there presenting, gesticulating and laughing in the short video). During the last four years, I’ve been starting up, designing, implementing, training, tweaking, measuring and evolving their mentoring programme to attain specific strategic goals (that […]
Philippe had been hinting at one of the combined tools we’d like to share: the culture and business frameworks. The culture framework that we’ve been using for years informally when helping organisations in their strategic transformations is the “other side” of the business framework Philippe has been sharing for a while now. We redesigned it […]
I won’t develop fully the tools and how to use them in this article. It’s all about giving a first tour of the concepts and how simple they are. The first illustration is how powerful CUSTOMER-driven companies (Amazon) connect their culture, leading with strategic empathy to identify emerging problems to invest in, and finally select differentiated […]