Cultural Transformation – Communities Over Tools

During the past few years, whether discussing mentoring programmes or cultural transformation with large corporations, I am faced with a disproportionate belief in “tools”. I think I need to clarify that it is not because as consultants we use tools that we sell tools. A keynote from Frédérique PAIN I organized recently for one of our key customer, confirmed what I’ve been seeing for years: too many French and European companies have a disproportionate belief and trust in « tools » and methodologies. Our common Western culture and history of engineering development and thinking put a strong bias toward reproductible, documented approaches to problems.

But when dealing with people and cultural transformation, tools are far from enough. Continue reading “Cultural Transformation – Communities Over Tools”

M&A: Overcoming the Culture Shift Challenge

Using mentoring to overcome the culture shift challenges of mergers and acquisitions.

When I wrote the “Mentoring by FabMob” white paper, I was already hinting at an example of use of mentoring to facilitate the cultural integration in the case of acquisition of a new entity. I do not wish to go into the well documented difficulties that large companies face when they are merging or acquiring, how people issues come into play, and how the integration of different ways of working, thinking, communicating can put a real spanner in the works. Even though we all know it is a challenge, still very little M&A really work on the cultural aspect, and very little use mentoring as a tool for creating real human connections for a faster blend of cultures. 

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What’s Your Key Innovation Metric?

To somehow follow-up on yesterday’s post, another question that I find extremely revealing about the strategy of any company is: what’s your key innovation metric?

Here again, no room for big formulas or complex constructions. If you have to gauge if your company is doing well on innovation, what would you look at and measure? The intent is not to ask a trick a question. That being said, the question packs a deep context:

  • What does innovation mean to you?
  • How do you define « doing well »?
  • Do you have a global or a symptomatic metric?
  • Over what cycle or at what frequency are you measuring?
  • Are you giving a lagging, on-going or leading metric?

Continue reading “What’s Your Key Innovation Metric?”

Technology Subversion Means You’ve Made it

Every new startup or tech company that enters a market faces the risk that it will be hacked and its technology subverted beyond its goal.

Frustrated Tesla owners openly repair and hack their own cars:

https://twitter.com/KiwiEV/status/1048816630174765057

Continue reading “Technology Subversion Means You’ve Made it”

You’re not competing on products

A powerful statement from Nintendo of America President and COO Reggie FILS-AIME about what business they are in, and who they are competing against:

He counted the exact number of minutes per day and said that outside of the time a consumer spends eating, sleeping, working, and going to school, “all of the rest of that time is entertainment time. That’s what I compete for, minute by minute. That time you spend surfing the Web, watching a movie, watching a telecast of a conference: that’s all entertainment time we’re competing for. My competitive set is much bigger than my direct competitors in Sony and Microsoft. I compete for time. When I do that, I have to be creative and innovative in order to win that battle.” — Ars Technica interview, Oct. 3, 2018

Granted this is not just PR material, it’s a very educated positioning and explanation on the fact they don’t sell products, games or electronics. The end value of Nintendo is entertainment. Which means they compete as directly with Netflix, as they do with Microsoft or Sony. And as such matching feature for feature with other gaming consoles is not the end game, but rather a short-sighted trap.

Ask yourself: in what business are you in? How can you bring added value? And only then consider what product you would need to achieve your goal.

The most common misconception about innovation

As many professionals in my field, I get this question a lot: « What is the most common misconception about innovation? » The short answer is that most of the time, innovation is discussed and operated as a single thing. It’s not. It’s a complex blend of diverse forms of « innovations » that obey different rules, different mindsets and requires different tools.

The long(er) answer is:

Continue reading “The most common misconception about innovation”

Interview – A Community Builder Playing the Long Game at BNP Paribas

An interview of transformation leader Sophie Delmas from BNP Paribas. She is playing the long game of transformation.

In this fourth interview of transformation leader, I was delighted to meet Sophie Delmas, head of partnerships at l’Atelier BNP Paribas. L’Atelier is dedicated to prospective and market intelligence, working mainly as internal consultant for the bank. They sell their advice internally, and Sophie’s role is to define the needs and help promote the Atelier’s know-hows. Sophie also co-founded with Orange the “Observatoire des réseaux sociaux d’entreprises”, dedicated to sharing about Digital Transformation and Innovation between CAC 40 companies. It appeared very clearly from my exchanges with her that she strongly believed in the power of networks and collaboration.

“Why business partnership, because we are in increasingly open and porous environments and we cannot work alone, so it is key to value a whole network of internal and external connections in order to transform ideas into businesses by accompanying projects.”

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Interview – A Pragmatic Pioneer with a Portfolio Approach at Thales AVS

Third in the series of interviews of Transformation Leaders. This time François Fournier from Thales AVS and his portfolio approach.

So here is the third interview in the Transformation Leaders series. After a digital intrapreneur at AIRBUS and a business transformation executive at ATOS, I have interviewed François Fournier, Digital Business Leader at Thales.

François is an avid learner who wanted to become an aircraft pilot. As he couldn’t, he found his way closest possible to the cockpit via engineering studies specializing in avionics and developed his career in SEXTANT Avionique and then THALES AVS. 

“I love to learn and when I think I’ve sufficiently explored a subject either there is a new opportunity or I go look for new opportunity and in a large corporation it is easy to find.”

For François, transformation, is of course about digital but more about being in-transformation, it is about growth (business and people) and it is about innovation as a culture, about learning and sharing knowledge. What struck me during our discussions was: his clear vision of what transformation is, how it is helping his organisation become more intelligent and his portfolio approach to innovation.

Continue reading “Interview – A Pragmatic Pioneer with a Portfolio Approach at Thales AVS”